CBS 11 DFW interviews Shawn Tuma who explains that when you are given a free service or product to use, you and your data are the real product. 

By now everyone has now heard of — and likely used — Zoom for staying connected during the COVID-19 pandemic. In what may have been a brilliant strategy to gain market share during adverse times, Zoom offered its videoconferencing service for free to schools, organizations, businesses, and individuals as a means of staying connected while the world is exercising social distancing and it seems as if everyone is now using Zoom.

With this newfound popularity and attention, however, has come increased scrutiny on the privacy and security issues associated with the Zoom platform. On March 30, 2020, the FBI Boston Division issued a warning about these issues: FBI Warns of Teleconferencing and Online Classroom Hijacking During COVID-19 Pandemic

There are countless in-depth articles discussing these issues but the two questions people seem to want to know the most are (1) what are the risks of using Zoom, and (2) is there a safer way to use Zoom. Here is the high-level version of what’s going on with Zoom.

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Published by Shawn E. Tuma

Shawn Tuma is an attorney who is internationally recognized in cybersecurity, computer fraud and data privacy law, areas in which he has practiced for nearly two decades. He is a Partner at Spencer Fane, LLP where he regularly serves as outside cybersecurity and privacy counsel to a wide range of companies from small to midsized businesses to Fortune 100 enterprises. You can reach Shawn by telephone at 972.324.0317 or email him at stuma@spencerfane.com.

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