What a Wonderful Day!

Today I had the wonderful pleasure of speaking to a couple of classes at Farine Elementary school for Career Day. What a wonderful experience! I don’t care how busy or important you are (or think you are), if you ever get a chance to speak to elementary school children, you better take it. Why, you …

Amazing Example of Customer Service –> Gaylord Texan!

Wow, what an amazing Easter Brunch! This morning we had brunch at the Gaylord Texan and I was blown away. Oh, and the food was great too … What do I mean, you may be wondering? Simple: the food was every bit of what I would expect from a relatively pricey brunch ($65 per person) …

Are You Accessible?

Think about it. How accessible are you when it may matter the most? Whether your businesses is serving customers or clients, we all know that communication is an integral part of delivering good service. Often times when we think about how effectively we communicate with our customers or clients, we think about it in the …

Just A Minute?

or — Just A Minute! The great strategist Napoleon has said that he was able to win so many battles because he understood the value of a minute. In The Art of Maneuver he is quoted as saying: It may be in the future that I may lose a battle, but I shall never lose …

“Should Blogs Be Short?” or

“Scheduled Blogging Is Hard For Practicing Lawyers” The latter is probably the most insightful thing I learned about social media and blogging over this past week. That’s right, I have been quiet this week. Not because I haven’t had a lot that I wanted to blog about but because I have been busy as all …

Grandpaw’s Lessons: “It don’t take long to shower when the water’s cold”

The point: there are times you can be a craftsman and times you simply must get things done — do you know the difference? This witticism was one that the old man said to my Dad and it gave me a good laugh. First, a little background about Grandpaw’s way of communicating. He didn’t usually …

Every time I watch this it blows my mind

Every time I watch this it blows my mind! Technology IS the future and u better be riding that wave! https://www.youtube.com/watch?v=PDsAExVKpdg

Grandpaw’s Lessons: Be a Craftsman

  I have been hearing the word “craftsman” my whole life. Grandpaw taught me about it decades ago when I was just a kid. So, while this is his lesson, the truth is that I was reminded of recently when reading Seth Godin’s blog on The new craftsmanship and it had such a profound impact …

No0bs Listen Up!

I just read a fabulous post by Chris Brogan about social media etiquette and I had to share it with you! For me, this post by Brogan is a gift from above! Thank You! As you all know, I am a No0b at this as I have been sharing my educational journey with you through …

Productivity: Are You Using Dual Monitors?

If productivity is your goal, dual monitors are an absolute necessity! As an attorney, where much of what my clients pay for is my time, how can productivity NOT be my goal if I am to provide them with the greatest value possible? I know you feel the same way so read on … The …