Understanding the Cyber and Privacy Risks of Zoom and Tips For Using It More Securely

CBS 11 DFW interviews Shawn Tuma who explains that when you are given a free service or product to use, you and your data are the real product. 

By now everyone has now heard of — and likely used — Zoom for staying connected during the COVID-19 pandemic. In what may have been a brilliant strategy to gain market share during adverse times, Zoom offered its videoconferencing service for free to schools, organizations, businesses, and individuals as a means of staying connected while the world is exercising social distancing and it seems as if everyone is now using Zoom.

With this newfound popularity and attention, however, has come increased scrutiny on the privacy and security issues associated with the Zoom platform. On March 30, 2020, the FBI Boston Division issued a warning about these issues: FBI Warns of Teleconferencing and Online Classroom Hijacking During COVID-19 Pandemic

There are countless in-depth articles discussing these issues but the two questions people seem to want to know the most are (1) what are the risks of using Zoom, and (2) is there a safer way to use Zoom. Here is the high-level version of what’s going on with Zoom.

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